The program helps the participants to gain an understanding of foreign languages and culture to be able to deal effectively with UK clients, customer attitudes and expectations. The program shall focus on the elimination of various speech issues like influence of mother tongue, grammatical and sentence structure errors, which may affect the speech delivery. The program shall also help the participant to understand the American cultural values and the original differences among regions in the UK. They are also made aware of recent trends and about British/Irish/Scottish lifestyle. At the end of the training, the participant will gain the confidence required to speak in a neutral accent and comprehend the American accent with emphasis on pronunciation.