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Business Etiquette


This workshop is aimed at working professionals keen on improving their etiquette skills and professional image. This program will focus on essential skills that professionals need to distinguish themselves and make a positive impact, in their work and social lives. Business etiquette training program will equip your team with the tools to win in today's challenging corporate market and it will also improve your client's first impression.

Course Duration :- 20 Hours
Upon the completion of the Informatica course, the candidates will be able to do the following:
The program will enable participants to gain understanding on
Positive and lasting first impression.
Skills to present themselves in an impactful manner.
Impact of grooming on peers, seniors, subordinates and clients.
Tips on grooming to their physical appearance as well as attitude,
�Ways to communicate clearly and effectively.
Assertive communication style.
Art of making good conversation to enhance communication with people.
Appropriate etiquette for Corporate and Social Occasions
Effective call handling techniques.
Skills to acquire clarity and structure in their writing.
The program will enable participants to gain understanding on
Positive and lasting first impression.
Skills to present themselves in an impactful manner.
Impact of grooming on peers, seniors, subordinates and clients.
Tips on grooming to their physical appearance as well as attitude,
�Ways to communicate clearly and effectively.
Assertive communication style.
Art of making good conversation to enhance communication with people.
Appropriate etiquette for Corporate and Social Occasions
Effective call handling techniques.
Skills to acquire clarity and structure in their writing.

KEY FEATURES

Accredited Training Partner

To teach real programming skills

Build a solid understanding

Educated Staff

Timesheets

Video Lessons

Modules / Levels

All Modules

First Impressions

Dressing for success

Greetings and Introductions

Creating brand “You”

Grooming – Appearance and Attitude

Effective communication – Process, Types and Styles

Conversation skills

Social Etiquettes

Telephone handling

Email writing and etiquettes

All Modules

First Impressions

Dressing for success

Greetings and Introductions

Creating brand “You”

Grooming – Appearance and Attitude

Effective communication – Process, Types and Styles

Conversation skills

Social Etiquettes

Telephone handling

Email writing and etiquettes

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What You Get

  • 24/7 e-Learning Access
  • Certified & Industry Experts Trainers
  • Assessments and Mock Tests