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ITIL Service Transition Lifecycle

This course from Koenig Solutions is intended to teach the students about this unified training course that immerses students in the overall processes, policies, methods and concepts allied with the Service Transition phase of the Service Lifecycle. This course includes the control and management of the techniques and activities within the Service Transition stage, but not the detail of each of the supporting procedures.

Course Duration :- 40 hours
Upon the completion of the Informatica course, the candidates will be able to do the following:
Comprehend Service Transition
Comprehend principles of Service Transition
Comprehend processes of Service Transition
Comprehend activities related to Service Transition technology
Comprehend organization of Service Transition
Comprehend Technology Considerations
Comprehend improvement of Service Transition
Comprehend challenges, critical success risks and factors


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Video Lessons

Modules / Levels

Module 1:

Introduction to Service Transition

Module 2:

Service Transition principles

Module 3:

Service Transition processes

Module 4:

Managing people through service transitions

Module 5:

Organizing for Service Transition

Module 6:

Technology considerations

Module 7:

Implementing and Improving of Service Transition

Module 8:

Challenges, critical success factors and risks

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