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ITIL Service Strategy Lifecycle

This course from Binary Talk is intended to teach the students about this unified training course that immerses students in the overall processes, policies, methods and concepts allied with the Service Strategy phase of the Service Lifecycle. This course includes the control and management of the techniques and activities within the Service Strategy stage, but not the detail of each of the supporting procedures.

Course Duration :- 40 hours
Upon the completion of the Informatica course, the candidates will be able to do the following:
Comprehend Service Strategy
Comprehend principles of Service Strategy
Comprehend processes of Service Strategy
Comprehend activities related to Service Strategy technology
Comprehend organization of Service Strategy
Comprehend Technology Considerations
Comprehend improvement of Service Strategy
Comprehend challenges, critical success risks and factors


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Video Lessons

Modules / Levels

Module 1:

Introduction to service strategy

Module 2:

Service strategy principles

Module 3:

Service strategy processes

Module 4:


Module 5:

Organizing for service strategy

Module 6:

Technology considerations

Module 7:

Implementing service strategy

Module 8:

Challenges, critical success factors and risks

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