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ITIL Service Design Lifecycle


This course from Binary Talk is intended to teach the students about this unified training course that immerses students in the overall processes, policies, methods and concepts allied with the Service Design phase of the Service Lifecycle. This course includes the control and management of the techniques and activities within the stage of Service Design, but not the detail of each of the supporting procedures. It is suggested, although not necessary, that students have understanding of basic concepts in IT and related work experience of at least two years before taking the course.

Course Duration :- 40 hours
Upon the completion of the Informatica course, the candidates will be able to do the following:
Comprehend Service Design
Comprehend principles of Service Design
Comprehend processes of Service Design
Comprehend activities related Service design technology
Comprehend organization of Service design
Comprehend Technology Considerations
Comprehend improvement and implementation of service design

KEY FEATURES

Accredited Training Partner

To teach real programming skills

Build a solid understanding

Educated Staff

Timesheets

Video Lessons

Modules / Levels

Module 1:

Introduction to Service design

Module 2:

Service design principles

Module 3:

Service design processes

Module 4:

Service design technology-related activities

Module 5:

Organizing for Service design

Module 6:

Technology considerations

Module 7:

Implementing and Improvement of service design

Module 8:

Challenges, critical success factors and risks

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